Page 33 - ITLN May - June 2022 issue
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mature later and resist disease better.
           Ocean-farmed salmon from Norway
        is well looked after and available all year
        round.                                                             We've seen salmon
           And Catch of Norway & Mark ensures                              consumption increase year-on-
        they are available to Indian consumers.                            year. When I first started here,
        Running his family-owned company,                                  there were about four or five
        Mark moved to Bengaluru to start up
        Catch of Norway in 2015 and has been                               tonnes of fresh fish coming in.
        at it for the last 6 years..                                       Now, we are growing at around
           Mark has pivoted Catch Of Norway                                20 percent annually.
        due to the pandemic from hotels/direct
        buyers to consumers. Mark now has
        an extensive supply chain connecting   there are always two or three other flights   integrated API that they put into the
        Bengaluru-Mumbai-Delhi-Kolkata and   on the same day or within 5-6-7 hours.   website. We also use Porter because they
        many cities in between. Mark mainly   Things like this are very easily explained to   have a really good enterprise service.
        uses air  & road to ensure consumers   our customers, and they understand."  They have a really good dashboard that
        get to enjoy fresh salmon and others,   So, what is his distribution channel   allows us to track costs."
        directly from Norway.               for B2B and D2C? "For restaurants and   Cross-border e-commerce on the
           Speaking about the process of moving   hotels, we try to work out contracts or   agenda? Mark says: "We have the
        the fresh catch to Bengaluru, which is   rates based on the market. We have to   capability to export from Norway
        where Catch of Norway has centralised   be very careful with pricing because   directly, and we can use the lessons
        operations, Mark says: "We are not tied   salmon is extremely expensive now.   from India for other countries that are
        to any one exporter or one farmer. That   Again, we are explaining the whole   neglected - Thailand, Myanmar, Sri
        gives us the advantage of getting the best   supply chain to our customers. They   Lanka, Middle Eastern countries as a
        quality, and allows us flexibility in terms   have an understanding of what they get,   premium product, premium service."
        of logistics. We mainly use Emirates.   where it comes from. And why is the   A lot of people in India are ready
        The reason is they have freighters and   pricing like this.            to try new things, Mark said, and
        commercial flights going from Norway,   "When it comes to e-commerce, we   concluded by saying that customers
        more connections/flights to India. If   use multiple partners for delivery. We   will support if they are offered quality,
        something happens or there are delays,   mainly use Dunzo because they have   consistency and reliability.
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