Borzo names Darryl Dias India head as market drives global growth

Borzo, a global intra-city delivery platform for businesses and individuals, has appointed Darryl Dias as Country Head – India. The appointment comes as India has emerged as Borzo’s largest and fastest-growing market, contributing nearly 65% of the company’s global gross merchandise value (GMV) and over 75% of total deliveries worldwide.

In his new role, Dias will lead Borzo’s India operations with a focus on accelerating growth, strengthening operational efficiency, and expanding the company’s presence in the on-demand delivery ecosystem. He will also work towards deepening the SME customer base and building India as a strong standalone business unit for the company.

India currently accounts for nearly 90% of Borzo’s active global customer base and is supported by a network of over 40,000 monthly active delivery partners. The company said this makes the country a key market for sustained and profitable growth.

Dias brings more than 15 years of experience across operations, business strategy, and product development. Before joining Borzo, he was Co-Founder of Magenta Mobility, where he helped scale operations and build technology and business processes in India’s electric mobility sector. Earlier, he also worked with multinational companies including Abus Kransysteme GmbH, gaining experience across technical and commercial roles.

Commenting on his appointment, Darryl Dias, Country Head – India, Borzo, said India is at a pivotal stage in the growth of on-demand logistics, driven by the expansion of SMEs, e-commerce, and quick commerce. He said the opportunity lies in building a technology-led delivery ecosystem that enables businesses of all sizes to scale efficiently. He added that Borzo aims to simplify logistics through technology while ensuring affordability and reliability, with hyperlocal and same-day delivery expected to become standard expectations for SMEs and local businesses.

Alina Kisina, CEO, Borzo, said India is a cornerstone of the company’s global growth strategy due to its large SME ecosystem and rapidly evolving commerce landscape. She added that Darryl Dias’ operational experience and understanding of India’s logistics sector will support the next phase of growth in the country.

India has become Borzo’s most strategic market, with strong demand from SMEs along with growing adoption across food, grocery, and retail segments. The company reported an average quarterly GMV of around ₹500 million in India and is now focused on expanding its presence across existing cities and new high-growth clusters.

Under the new leadership, Borzo will focus on strengthening its delivery partner network, expanding in urban and emerging markets, and investing in technology-led solutions such as AI-based route optimisation, fraud detection, and improved customer experience. The company also plans to further localise its operations to better serve India’s SME ecosystem.

Borzo said India will continue to play a key role in its global growth, acting not only as its largest revenue contributor but also as an important hub for innovation and operations.