DHL Express introduces automatic sorting hub in New Delhi

New hub will be the first-of-its-kind in the international express logistics industry in India

Update: 2024-03-14 07:41 GMT

Photo Credit: DHL Express

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DHL Express, the world’s leading international express service provider, has opened its first automatic shipment sorting hub in New Delhi.

The new shipment sorting hub, spread over 34,256 sq ft, houses the automatic sorting machines with capacity to sort 2,000 pieces per hour delivering a 30 percent improvement in productivity, says an official release. "The 18 sorting chutes, 11 truck docks and eight telescopic conveyors help in processing the inbound shipments faster, and in turn improve transit times for customers. This is the first auto sort machine to be deployed for any international express processing in India, streamlining processes and delivering better service quality for our customers. The facility also stages outbound export shipments, thereby freeing up space at the existing Export Facility which can then be used for enhancing transit times and service quality for customers."

The new shipment sorting hub is LEED gold certified and uses green guard certified furniture, energy-efficient air conditioning and lighting systems while incorporating 20 percent recycled materials in its interiors, the release added.

“For over 40 years, at DHL Express, we have been committed to providing Indian businesses with a world-class logistics experience," says John Pearson, CEO, DHL Express. "We were the first in India to establish airside facilities in Delhi in 2003. Since then, the facility has expanded by nearly six times and has significantly supported international trade.

"We have really one goal - to leave no stone unturned in delivering excellence for our customers. For DHL, India is a market where we continue to see great potential. Across industry segments – from the global multinationals to the SMEs, we see strong, consistent growth. Our investments in India, including here in the national capital, mirror this upward trajectory.”

R.S Subramanian, SVP, South Asia, DHL Express adds: "This expansion continues to represent our commitment to create the best logistics infrastructure for business to succeed in this competitive, global climate. Leveraging technology to streamline operations will enable our customers to continue experiencing the best-in-class express transit times.”

The Delhi gateway connects North India, East India and parts of West India to over 220 countries and territories via 12 weekly DHL-operated inter-continental freighters and 17 daily commercial flights, the release added.

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