ACL Airshop launches FindMyULD app at Air Cargo Europe in Munich
June 5, 2019: ACL Airshop has launched a mobile app called FindMyULD, specifically designed to enhance every data requirement in air cargo transactions.
June 5, 2019: ACL Airshop has launched a mobile app called FindMyULD, specifically designed to enhance every data requirement in air cargo transactions. ACL Airshop made the big announcement at the Air Cargo Europe trade show in Munich, complete with live real-time demonstrations.
ACL Airshop's ULD management services like location, status accuracy, barcoding, Bluetooth scanning and tracking are all encompassed in the FindMyULD app.
Jos Jacobsen, chief technology officer and managing director-Europe and Global Leasing, said: "We want to keep enhancing the customer experience, these innovations are made for our customers. Streamlining and accelerating the traditional ULD management experience is our goal. This technology-driven approach lets us advance our leasing model beyond the cumbersome pooling model, for example, and offer outright better value through efficiency across our global network for our 200-plus airlines customers."
Jacobsen added that the real-time ULD Control reporting capability is augmented with Bluetooth tracking, and ACL Airshop's three global operations centres serving all time zones from Amsterdam, Hong Kong, and New York form the digital nervous system for their offerings.
"FindMyULD now even further redefines the meaning of fast, accurate customer service. We measure our responsiveness to customers in minutes or hours, not the more-typical days or weeks that bulkier, sluggish business models present. Plus, we have a huge inventory of ULDs strategically placed around our large network of world hubs, and indeed we are growing that network every year," he said.
By combining its proprietary ULD Control logistics management programs with Bluetooth and barcoding, ACL Airshop has found a game-changing tipping point. Namely, the ability to tie ULD serial numbers to tagging device serial numbers, with linkage to the airway bill itself.
Wes Tucker, executive vice president of ACL Airshop said, "That was our 'Ah-Ha Moment.' Suddenly, as we keep rolling out ULD tags and readers in an ever-growing Internet of Things, we can help airlines achieve the speed, service, and accuracy that their shippers and other end-customers expect in the high-speed world of E-Commerce. Or as we now call it, M-Commerce. The M stands for Mobile."
ACL Airshop owns, leases, and deploys over 50,000 ULDs, more than most major airlines.