Indian Transport & Logistics
Logistics

Softlink Global adds 1,000+ users as forwarders adopt unified ERP

Over 30 firms across 10+ countries shift from fragmented systems to a real-time digital backbone in April rollout

Softlink Global adds 1,000+ users as forwarders adopt unified ERP
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Softlink Global, a provider of an intelligent cloud ERP platform for freight and logistics, has onboarded more than 1,000 users onto a single connected system after over 30 freight forwarders across more than 10 countries moved to its platform in April.

The transition covers key logistics corridors across Asia, the Middle East, Europe, Africa and North America, including India, the UAE, Hong Kong, Singapore, the United Kingdom, Kenya and the United States. Freight businesses operating across multiple regions are shifting away from fragmented systems and adopting a unified platform where operations, finance and compliance run together in real time.

“Freight forwarders don’t operate in one country. Their systems shouldn’t either,” said Amit Maheshwari, Founder and CEO, Softlink Global. “What we are seeing is a clear shift. Companies across regions are choosing a single digital backbone to run their business end-to-end.”

The transition involved migration of operational and financial data across regions, standardisation of workflows across offices and countries, and activation of freight, finance and compliance within one system. Multiple go-lives were completed without disruption to ongoing operations.

ERP adoption in freight forwarding has traditionally been slowed by concerns around migration risk, downtime and multi-country complexity. The level of adoption seen within a single month indicates that global freight businesses are now ready to move without disrupting operations.

By moving to a connected digital backbone, companies gain real-time visibility across shipments, branches and countries, unified financial control without reconciliation gaps, faster decision-making based on live operational data, and reduced dependence on emails, spreadsheets and manual follow-ups.

The shift spans operations from Chennai to Mumbai, Dubai to Hong Kong, Singapore to London, and New Jersey to Nairobi, reflecting the increasingly global nature of freight and the technology that supports it.

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