Prozo promotes Vaibhav Dhawan, takes charge as Chief Operating Officer

Prozo announced that Vaibhav Dhawan, currently serving as Chief Technology Officer (CTO), will also assume the responsibilities of Chief Operating Officer (COO).

Effective April 1, 2025, Vaibhav has held both positions - COO and CTO - bringing a unified leadership approach to Prozo’s technology and operations strategy, says an official release.

"In his expanded role, Dhawan will drive tighter alignment between Prozo’s technology roadmap and operational execution, enhancing agility, service quality, and responsiveness across client engagements. This strategic move underlines Prozo’s commitment to building a future-ready, SLA-driven supply chain ecosystem powered by deep technology integration."

Ashvini Jakhar, Founder & CEO, Prozo says: "Vaibhav has witnessed Prozo’s journey from its early days and has been the backbone of our tech evolution. His different perspective of finding tech interventions to solve day-to-day supply chain issues make him an ideal leader for the role. His expanded mandate will ensure sharper execution, faster decision-making, and continued innovation—all of which are central to delivering unmatched value to our clients."

Dhawan adds: "Building Prozo’s tech platform from the ground up has been a deeply fulfilling journey. I am excited to now take on a broader role, where I can bring our technology and operations even closer together to serve our clients better. Prozo has always focused on solving real-world supply chain problems with agility, cost-effectiveness, and visibility and I look forward to accelerating that mission."

Prozo currently offers a national footprint of 2.2 million square feet across 40+ fulfillment centers in 14+ cities and a logistics network covering 24,000+ pin codes, the release added.