Luxcargo partners with IBS for smarter cargo operations

Luxcargo Handling, a subsidiary of Europe’s largest all-cargo airline Cargolux, has partnered with India-based IBS Software to digitally modernise its ground handling operations. The collaboration will see Luxcargo Handling implement the iCargo CTO (Cargo Terminal Operations) system, upgrading legacy systems to improve efficiency, visibility, and data-driven operations across its facilities, which handle up to 1.2 million tons of cargo annually.

The iCargo CTO system will enable Luxcargo Handling to adopt digital-first functions such as barcode scanner-enabled operations, real-time data capture, and mobile-enabled workflows. It will also accelerate paperless processes, ensure compliance with industry standards, and prepare the company to adopt new frameworks like Cargo One Record.

Sébastien Bauce, Executive Vice President at Luxcargo Handling, said, “Partnering with IBS Software will give us the opportunity to leverage digitisation to consistently and easily deliver efficient ground handling services. Updating our legacy systems will allow us to have more visibility over our operations, and data, unlocking new and efficient ways of working.”

Radhesh Menon, Head of Cargo and Logistics Solution at IBS Software, added, “This partnership with Luxcargo Handling, a key and active air freight platform in Europe, shows how the iCargo and iCargo CTO solution can meet the varied needs of air cargo and ground handling operators. We look forward to seeing the new digital capabilities that Luxcargo Handling will leverage as they continue to play a significant role in the successful distribution of global goods.”

The partnership highlights IBS Software’s growing footprint in automating air cargo operations globally, including in Luxembourg, one of Europe’s most important cargo hubs.