Kuehne+Nagel launches AI-based logistic platform eTrucknow in India

July 9, 2020: Kuehne+Nagel has launched its artificial intelligence-enabled digital road logistics platform eTrucknow in India in an online press brief held today. The platform allows shippers to have instant quotes & booking with competitive pricing and full visibility.

The platform has both the desktop and mobile versions with peculiarities like easy to use interface, notifications and alerts, GPS location and chatbot features. Piloted in Thailand, eTrucknow was expanded to Singapore in May 2020.

Chellan Ganesan, SVP, road logistics, Asia Pacific, Kuehne+Nagel, said, “Many shippers had been facing several issues in terms of moving goods from one place to another. This includes inconsistency in timely delivery of road shipments, poor coordination between multiple trucks, absence of update regarding the movement of goods and lots of paperwork.eTrucknow from Kuehne+Nagel is a one-stop solution for all these problems. This platform also helps in tender /procurement, rate management and operational planning for shippers.”

Once the shipper enters the delivery particulars, the AI-enabled platform automates the quotation comparison process by confirming various data points and offers the customer with the best quotation and route available. Shippers will know where their consignments or drivers are through the real-time track and trace abilities. One-time shippers will receive standard visibility with pro-active service alerts on delivery milestones.

Peer Rasmussen, managing director, India Sri Lanka and Maldives, Kuehne+Nagel, said, “The platform gives a competitive advantage to our customers helps them to transport their valuable products across India through our digital platform with its easy to use functionalities, end to end visibility, digitalised documentation and enhanced customer serviceability. The platform is a further step forward in Kuehne+Nagel’s digital transformation process and an initiative to establish a seamless digital customer journey.”