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Ecom Express commits to inclusive workforce on International Women’s Day

March 6, 2021: Ecom Express has announced its commitment to fostering an inclusive and diverse workplace on International Women’s day by announcing its plans to launch a dedicated 24x 7 grievance helpline for its women employees across India in the coming days.

Wangkhem Hannah Devi working with Ecom Express in Imphal, Manipur
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Wangkhem Hannah Devi working with Ecom Express in Imphal, Manipur

March 6, 2021: Ecom Express has announced its commitment to fostering an inclusive and diverse workplace on International Women’s day by announcing its plans to launch a dedicated 24x 7 grievance helpline for its women employees across India in the coming days.

The company has also reiterated its focus on increasing female participation across different functions and the goal to achieve 50 percent diversity ratio at its facilities.

Ecom Express has highlighted its aim at finding the right talent and training the existing women workforce for leadership roles.

Capturing some of the key new and existing initiatives by Ecom Express towards making the logistics segment more inclusive and diverse:

• A dedicated helpline A dedicated 24X7 helpline for women employees with the objective of to make women employees feel secure about highlighting grievances or any other matters in a safe environment.

• RE-IGNITE Program for women coming back from the sabbatical, however long, and allowing them to resume work without any friction in their career. The mentoring program within the function will also allow women to quickly assimilate into the organization environment which helps them in their overall growth and development.

• Infrastructure upgrade initiative to help improve existing facilities for female employees across sites including the Distribution centre (DC), Warehouse or Hub. The company strongly believes that a safe work environment contributes to a happy work environment.

• Ecom Express is strongly committed to increasing women participation across different functions. At large facilities, the company is targeting a diversity ratio of 50% in the morning batch. While already there are female associates across the team in last-mile delivery, going forward the plan is to aggressively operate All-women DCs in various parts of the country. The company will also be conducting a mass hiring of females for supervisor roles.

• Mandatory training on ‘Managing Biases in Recruitment’ for the Leadership Team and hiring managers to foster a rational, equitable and more inclusive hiring process

• Women friendly policies for working mothers and expectant mothers to help transition women during their pregnancies and young moms transition back to the workplace with mentorship and skilling

Manju Dhawan, co-founder, Ecom Express said, “At Ecom Express our objective has been to offer best of services with the right technology, business mindset and the best talent pool. We are proud of the contribution of our women employees towards helping us build an organization that we are today and looking forward to add more talent to this pool.”

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