DHL expands Bengaluru hub to boost SME trade and automation
The new 17,900 sq. ft. service centre is equipped with advanced material handling systems to streamline and accelerate shipment processing.
DHL Express has announced a major expansion of its operations at Kempegowda International Airport in Bengaluru, consolidating its footprint to over 130,000 square feet. The expansion includes a new, purpose-built service centre within the AISATS Bengaluru Logistics Park. This strategic move aims to support rising shipment volumes from both small and medium-sized enterprises (SMEs) and large enterprises across Southern India, fuelled by the region’s sustained economic growth and increasing participation in global trade, according to an official release from DHL Express.
The new 17,900 sq. ft. service centre is equipped with advanced material handling systems to streamline and accelerate shipment processing. It features automation technologies such as telescopic conveyors, wheel sorters, and a logic-based conveyor sequence tailored to both import and export operations. These upgrades are expected to significantly reduce processing times and boost throughput capacity, enabling the facility to efficiently manage current volumes and scale for future growth.
“The sustained economic dynamism across Asia Pacific, particularly the robust trade growth witnessed in India, continues to be a cornerstone of global commerce. Strengthening our operations in Bangalore is a response to this momentum. By enhancing our infrastructure in key markets like Southern India, we are not only reinforcing our commitment to facilitating seamless international trade but also ensuring our customers, from SMEs to established multinational corporations, that we have the necessary logistics setup to capitalise on these evolving opportunities,” says Ken Lee, CEO, DHL Express Asia Pacific.
The facility features dedicated drive-in bays for pick-up and delivery vehicles, designed to optimise shipment handling and minimise manual effort, thereby reducing turnaround times. DHL Express’s total investment in this expansion project amounts to €3.43 million, reflecting the organisation’s confidence in the region’s growth potential and its dedication to enhancing international trade linkages, the release added.
R.S. Subramanian, SVP South Asia, DHL Express, says, "This new facility at the airport represents a strategic investment that reinforces our operational strength in a key market like Bengaluru. With closer proximity to the airport and cutting-edge automation, we can process shipments faster while reducing manual effort. The Bangalore expansion enhances regional productivity, placing us in a stronger position to manage future volume growth with greater agility. This reflects our continued commitment to raising efficiency and supporting the region’s dynamic growth trajectory.”
This expansion supports DHL’s larger plan to strengthen its India network through targeted facility enhancements and is in line with its Strategy 2030: Accelerating Sustainable Growth.
