Page 15 - ITLN May-June 2025
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drastically reduces the manual burden                                   “Our multimodal capabilities,
        on MSMEs and lowers the risk of non-                                 including rail and coastal shipping,
        compliance. Tools like automated HS                                  ensure cost-effective and reliable
        code classification and real-time tariff                             long-haul and inter-city movements,
        calculators further simplify the process                             empowering MSMEs to meet their
        of determining duties, taxes, and                                    e-commerce demands efficiently. Our
        applicable trade benefits—areas that                                 multi-user warehousing facilities are
        often confuse small business owners.”                                equipped with advanced capabilities
           Digital documentation systems                                     such as shelf-life maintenance,
        are also reducing dependency on                                      product mixing, packaging, cross-
        physical paperwork, streamlining the                                 docking, barcode scanning, and
        export process, and enabling MSMEs                                   order fulfilment. These services are
        to manage international shipments                                    designed to accommodate varying
        more effectively.                                                    volumes and frequencies, ” says
                                                  Our commitment to          Agarwal, CJ Darcl Logistics.
        Solutions and path forward           providing end-to-end supply        For MSMEs ready to explore
        Despite these challenges, innovative   chain management solutions    international markets, companies like
        solutions are emerging to help Indian   with transportation and      Hexalog are simplifying cross-border
        MSMEs overcome supply chain           warehousing & distribution     logistics. Hexalog's “its integrated,
        barriers in e-commerce. Technology    services across the country,   end-to-end logistics platform” brings
        democratisation stands at the forefront   regardless of location,    together “origin warehousing to freight
        of these solutions. Cloud-based supply                               booking, customs clearance, and final
        chain management systems with pay-       empowers MSMEs to           delivery” in a unified system that reduces
        as-you-go pricing models are reducing   continue creating what       the complexity of international trade.
        the financial barriers to digitisation.        they do.              This vertical integration is particularly
           Platforms like Unicommerce,                                       valuable for MSMEs lacking specialised
        EasyEcom, and Shiprocket offer             Nikhil Agarwal            expertise in areas like customs
        MSME-focused solutions that                 CJ Darcl Logistics       compliance and documentation.
        streamline inventory management                                         Further Government initiatives have
        across multiple marketplaces, a      Similarly, Emiza enables MSMEs   also expanded to address specific
        major improvement over traditional   by “offering a comprehensive plug-  MSME e-commerce challenges. The
        enterprise systems.                and-play warehousing network across   Open Network for Digital Commerce
           RapidShyp exemplifies this      India, Emiza allows MSMEs to access   (ONDC), launched nationwide in
        approach by offering “integration with   storage and fulfilment infrastructure   2023, aims to create a standardised
        15+ carriers for extensive coverage   without heavy upfront investments.   e-commerce protocol that reduces
        and service reliability”  alongside   This flexibility helps them manage   marketplace dependency and promotes
        “economical shipping rates with no   both seasonal and regional demand   interoperability. The Ministry of MSME
        minimum order volume,” and a “tech-  more efficiently.”              launched the “MSME Trade Enablement
        enabled, easy-to-use platform with   “Emiza simplifies the backend   and Marketing Initiative” (MSME-TEAM)
        zero sign-up fee.”                 complexity of selling on platforms   to help half a million MSMEs join the
           Their AI-driven SmartSelect feature   like Amazon and Flipkart. Its pan-  ONDC platform. The scheme offers
        offers courier recommendations by   India delivery network ensures faster,   awareness workshops, onboarding
        considering shipping price, speed, and   reliable last-mile services to Tier 2 and   support, and financial aid to micro and
        deliverability, enabling MSMEs to make   Tier 3 cities and even to remote areas,   small enterprises via seller network
        optimal logistics decisions without   helping MSMEs broaden their reach,”   participants for catalogue creation,
        specialised knowledge.             says Rao of Emiza.                account management, logistics, and
           “Our association with India Post   CJ Darcl Logistics illustrates this   packaging. According to the Ministry of
        takes our reach to more than 19,000   approach with its “pan-India presence   Commerce & Industry, the scheme will
        pin codes across the country, with   with over 180 + branches, an asset-  be in effect from 2024 to 2027.
        assured last-mile delivery even in the   right model, encompassing a fleet of   The path forward requires a
        remotest of locations. This association   over 1,600 owned vehicles and access   multi-stakeholder approach. Policy
        also reinforces our commitment     to a large fleet through our trusted   initiatives must continue to address
        to making logistics efficient and   vendor partner base, customised   structural barriers while promoting
        accessible to MSMEs in the nation,”   containers provide MSMEs with   digital infrastructure development in
        says Goel of RapidShyp.            adaptable transportation solutions.”   underserved regions.
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        www.itln.in                                                                              May - June 2025
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