Scoot and Tigerair to adopt single brand

Nov 04, 2016: Budget Aviation Holdings, which owns and manages the Singapore Airlines Group (SIA) budget airlines Scoot and Tigerair, has announced its intention to pursue a single brand and operating licence next year.

The integration is expected to be realised between mid and end 2017, given the full spectrum of commercial, operational and regulatory considerations. This will encompass flight scheduling and connections, as well as touchpoint integration for guests including a common website, contact centre and check-in counters.

“Scoot and Tigerair have made good progress in their integration since the establishment of Budget Aviation Holdings as a common holding company in May,” said Singapore Airlines CEO and Budget Aviation Holdings Chairman, Goh Choon Phong.

“The integration has already led to commercial and operational synergies between Scoot and Tigerair that are providing growth opportunities for both airlines, an example being Scoot’s plan to launch its first European service, to Athens, next year. Following a review, we have determined that the logical next step is to pursue a common operating licence and common brand identity to enable a more seamless travel experience for customers.”

Budget Aviation Holdings CEO Lee Lik Hsin, said, “Scoot has enabled us to be a transformative force in the industry by elevating the budget travel experience for our guests.

“The Tigerair business, which has an established network and market presence in Southeast Asia, will benefit from the strength of Scoot’s brand for the next phase of its growth. A single brand touchpoint will also enable a more seamless travel experience for guests across our network and allow us to bring Scootitude to more guests in the region.”